Helpful guidance designed to clarify services, expectations, and the care experience.
We understand that navigating wound care can raise many questions. Our FAQ section offers clear and concise answers to questions about our services, appointments, insurance, and patient support, helping you feel informed and confident. If you require additional support, our team is always available to offer personalized guidance.
Q: What types of wounds do you treat?
A: We provide specialized care for diabetic foot ulcers, surgical wounds, pressure injuries, burns, trauma, non-healing wounds, and more. Our team develops personalized treatment plans using advanced, evidence-based techniques to promote healing.
Q: Do you offer mobile wound care at home?
A: Yes! Our services are designed to bring professional wound care directly to your home, ensuring convenience, comfort, and consistent monitoring.
Q: What advanced treatments do you provide?
A: We offer services including sharp debridement, grafting, Ultramist therapy, wound and edema management, and comprehensive care for complex wounds. Each treatment is tailored to the patient’s needs.
Q: Can you manage chronic or non-healing wounds?
A: Absolutely. Our clinicians are trained to identify underlying factors delaying healing and create individualized plans to promote recovery and prevent complications.
Q: Do you offer same-day or urgent appointments?
A: We strive to accommodate urgent wound care needs whenever possible. Please contact us for the fastest assistance.
Q: How often will a clinician visit?
A: Visit frequency depends on the type and severity of your wound. Our team will create a schedule tailored to your individual healing plan.
Q: Can appointments be adjusted if my schedule changes?
A: Yes. We work with patients to reschedule or adjust visits when necessary. Please contact us at least 24 hours in advance when possible.
Q: What if I don’t have insurance?
A: We offer personalized solutions and can provide guidance on payment options for patients without insurance. Contact us to discuss your specific needs.
Q: Are there any hidden fees?
A: No. We provide clear and transparent pricing, and we will review costs upfront so you know exactly what to expect.
Q: Can family members or caregivers be involved in care?
A: Yes. We encourage collaboration with family and caregivers to ensure that patients receive the support and guidance necessary for optimal healing.
Q: What should I do if my wound changes or worsens between visits?
A: Contact our team immediately. We provide guidance and can adjust your care plan to address any concerns quickly.
Q: Do you provide patient education?
A: Absolutely. Our clinicians educate patients and caregivers on wound care, prevention, and strategies to maintain healing and avoid recurrence.
Bringing Advanced Healing To You
Take control of your healing with personalized, in-home wound care. Reach out today and let our expert team bring advanced treatment directly to you.